Why Tech Support guys hate Telkom.

I have a dead Telkom line. I tried to get it fixed. Here’s how it went:

Me: Hi. I have 50 lines. 3 of them are dead, but I don’t know the numbers. Please send a technician to tone out the lines to determine what the numbers are and fix them.
Wanda (Telkom): Ok sir, what is the number?
Me: …

I ended up speaking to four other people in a half hour ear bending session.
In the end I had to send someone an email.

…now we wait.


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